FAQ

Where do you ship/how fast/when?
Go here for all our shipping/returns details!

Do you offer local pickup?
We sure do! Local pickup is available in Coquitlam B.C. near Burquitlam Plaza. Please be sure to select local pickup at checkout if this is something you are interested in. You will be emailed details to schedule a time for pickup once your order has been processed.

Where are your products made/sourced from?
From rough draft, to formulation & labelling, all our products are manufactured in house by me! All ingredients and materials are sourced via sustainable harvest by myself, found locally or businesses within Canada.

Are your products cruelty-free/vegan?
Simply put, we do not test on animals, all of our products are cruelty-free! From starting out with our third party suppliers, all the way to the finished product and testing. We test on besties and family members, the only thing we will ever test on animals is hugs, kisses & kindness.

- We use local beeswax and honey powder from a family business that is committed to ethical and sustainable harvesting with the utmost care for their bees. 
- Regarding our tallow-based products. We strive for the humane treatment of animals, which is why on the farm we source from, the cows live a fulfilled & happy life. They are 100% organic, never caged, pasture raised & free-rage, grass-fed & finished without the use of hormones, antibiotics or having the fields sprayed with pesticides/herbicides. The cows are not departed for their tallow, it is a by-product that would otherwise be discarded. We like to think we are doing them a service by not letting anything go to waste.

With that, we do not state we are entirely vegan as a brand as honey and beeswax are by-products of the bees and tallow a by-product of cows, however the individual product listing will tell you if it is vegan. Percentage wise, 97% of the ingredients we formulate with are vegan and botanical-based. 

Here is a list of our non-vegan products:
Honey Powder: Hyalu-Honey & Hi, Barbie/Ken.
Beeswax: Moist, No Scrubs, Meng & Morning, Gorgeous.
Tallow: Glow Up, Buttercup & Tallow Lavender/Unscented.

Are your products safe for babies?
We do have a few gentle products that are baby safe, with age restrictions. Check them out here! Some of my other products are considered safe to be used on children over a certain age, but check out the disclaimers for clarity. A baby line is possibly in the works...

Are your products safe during pregnancy/breastfeeding?
I have done extensive research for all of my ingredients to ensure safety and efficacy. A lot of these ingredients and products were formulated while I was pregnant and breastfeeding as I sought a cleaner routine that was safe for me and babe. While many of my products are completely safe to use topically as the dilution and dosing is done correctly, some herbs and essential oils are not always considered safe during pregnancy/breastfeeding. We do our best to avoid these specific ingredients, but please always consult your doctor before use. I have and continue to use all my products myself throughout my motherhood journey!

What would you recommend for my skin type?
Many of our products are suitable for all skin types, but if you have any concerns, all our product listings will give a bit more of a detailed skin type description. You can also send us a message with your skin concerns and I can give you recommendations!

Do you have social media?
We do! We are regularly active on our Instagram. We have a TikTok but I feel too old to be on there, maybe some day haha

*Disclaimer
We cannot guarantee that every product will work for every person. Please be aware of skin allergies or specific skin related ailments before using our products. Please read carefully the list of ingredients in each product. If you have a history of sensitivities or allergies, we recommend performing a patch test before use.

If you are pregnant or breastfeeding, consult your physician before use. Certain herbs and essential oils are not recommended for use by pregnant, nursing women, infants or children, or those who have recently undergone chemotherapy/radiation treatment.

Our products and the information found throughout our website are not intended to treat, cure, prevent or diagnose any medical condition and are not a substitute for the medical advice of a trained physician.